Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death
Recall date: Nov. 13, 2025.
Built by the Tribune's code from CPSC's official records. No AI wrote this page. Updated Nov. 7, 2026.
- What's recalled
This recall involves certain Tesla Powerwall 2 units, fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. Model number "Powerwall 2" is printed on the nameplate label on the side of the unit.
- The risk
The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards. The firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.
- Who's affected
Units: About 10,500, according to CPSC. Sold at: Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000.
- Compared with
Tesla has 0 CPSC recalls in 2026 so far, compared with 1 in all of 2025.
Counted by the Tribune from CPSC's records since Nov. 1, 2016.
- Before this
No earlier CPSC recalls by Tesla in records since Nov. 1, 2016.
Counted by the Tribune from CPSC's records since Nov. 1, 2016.
- What to do and when
Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.
CPSC's notice, word for word
Contact, as CPSC's notice gives it: Tesla Support team by email at powerwallsupportna@tesla.com or toll-free at 877-961-7652 Monday through Friday 8 a.m. to 5 p.m. PT or online at https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement or https://tesla.com and click on Energy, then select Support ? Powerwall ? Owners for more information.
- Check it yourself
The record as CPSC published it
| CPSC recall number | 26092 |
|---|---|
| Recall date | Nov. 13, 2025 |
| Company | Tesla |
| Products | Certain Tesla Powerwall 2 AC Battery Power System |
| Remedy offered | Replace |
| Manufactured in | United States |
Source: U.S. Consumer Product Safety Commission recall records (public domain). CPSC's notice