Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Recall date: April 30, 2026.
Built by the Tribune's code from CPSC's official records. No AI wrote this page. Updated Nov. 5, 2026.
- What's recalled
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
- The risk
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards. None reported
- Who's affected
Units: About 450, according to CPSC. Sold at: Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
- Compared with
Residential Elevators has 1 CPSC recall in 2026 so far, compared with 0 in all of 2025.
Counted by the Tribune from CPSC's records since Nov. 1, 2016.
- Before this
3 earlier CPSC recalls by Residential Elevators since Nov. 1, 2016:
- Aug. 11, 2022 Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children (agency record)
- Sept. 10, 2020 Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert) (agency record)
- March 29, 2018 Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert) (agency record)
Counted by the Tribune from CPSC's records since Nov. 1, 2016.
- What to do and when
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
CPSC's notice, word for word
Contact, as CPSC's notice gives it: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
- Check it yourself
The record as CPSC published it
| CPSC recall number | 26450 |
|---|---|
| Recall date | April 30, 2026 |
| Company | Residential Elevators |
| Products | Residential Elevators StrikeLock Hoistway Door Locking Device |
| Remedy offered | Repair |
| Manufactured in | United States |
Source: U.S. Consumer Product Safety Commission recall records (public domain). CPSC's notice