Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents
Recall date: June 25, 2026.
Built by the Tribune's code from CPSC's official records. No AI wrote this page. Updated Nov. 5, 2026.
- What's recalled
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
- The risk
The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards. Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.
- Who's affected
Units: About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024), according to CPSC. Sold at: Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
- Compared with
Southern Telecom has 2 CPSC recalls in 2026 so far, compared with 0 in all of 2025.
Counted by the Tribune from CPSC's records since Nov. 1, 2016.
- Before this
2 earlier CPSC recalls by Southern Telecom since Nov. 1, 2016:
- June 27, 2024 Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk (agency record)
- June 13, 2024 Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards (agency record)
Counted by the Tribune from CPSC's records since Nov. 1, 2016.
- What to do and when
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.
CPSC's notice, word for word
Contact, as CPSC's notice gives it: Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.
- Check it yourself
The record as CPSC published it
| CPSC recall number | 26576 |
|---|---|
| Recall date | June 25, 2026 |
| Company | Southern Telecom |
| Products | Lomi Roll-On Waxing Kits |
| Remedy offered | Refund |
| Importer | Southern Telecom Inc., of New York |
| Manufactured in | China |
Source: U.S. Consumer Product Safety Commission recall records (public domain). CPSC's notice