2025 Coach And Equipment Phoenix recall: Wheelchair Restraint Retractor May Not Lock
Report received by NHTSA: Nov. 10, 2025.
Built by the Tribune's code from NHTSA's official records. No AI wrote this page. Updated Nov. 7, 2026.
- What's recalled
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
- The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Who's affected
79 vehicles potentially affected, according to NHTSA. Models: 2025 Coach And Equipment Phoenix.
- Compared with
Coach and Equipment Mfg. Corp. has 2 NHTSA recalls in 2026 so far, compared with 2 in all of 2025.
Counted by the Tribune from NHTSA's records since Nov. 1, 2016.
- Before this
5 earlier NHTSA recalls for these models since Nov. 1, 2016:
- May 6, 2024 2024 Coach And Equipment Phoenix recall: Seat Back Malfunction/FMVSS 210 (agency record)
- Nov. 18, 2022 2016-2023 Coach And Equipment Phoenix recall: Corrosion May Cause Fuel Line Leak (agency record)
- June 12, 2020 2019-2020 Coach And Equipment Phoenix recall: Seat Belts May Not Restrain Occupant/FMVSS 209 (agency record)
- Nov. 12, 2018 2015-2018 Coach And Equipment Metro Lite, 2015-2018 Coach And Equipment Phoenix recall: Seat Back may not Stay Upright (agency record)
- Sept. 11, 2018 2013-2017 Coach And Equipment Metro Lite, 2013-2017 Coach And Equipment Phoenix, 2013-2014 Coach And Equipment Condor LT and 1 more model recall: Wheelchair Lift may Raise too High (agency record)
Counted by the Tribune from NHTSA's records since Nov. 1, 2016.
- What to do and when
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
NHTSA's record, word for word
- Check it yourself
NHTSA's VIN lookup shows whether a specific vehicle has an open recall.
Models in this recall
The record as NHTSA published it
| NHTSA recall number | 25V772000 |
|---|---|
| Manufacturer | Coach and Equipment Mfg. Corp. |
| Recall type | Vehicle |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Report received by NHTSA | Nov. 10, 2025 |
| Potentially affected | 79 vehicles |
| “Do not drive” warning | No |
| Fire risk when parked (“park outside”) | No |
Source: National Highway Traffic Safety Administration recall records (public domain). NHTSA's record