2010-2020 Dodge Grand Caravan, 2017-2025 Chrysler Pacifica, 2019-2025 Ford Transit and 10 more models recall: Wheelchair Restraint Retractor May Not Lock
Report received by NHTSA: Dec. 17, 2025.
Built by the Tribune's code from NHTSA's official records. No AI wrote this page. Updated Nov. 6, 2026.
- What's recalled
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Who's affected
86 vehicles potentially affected, according to NHTSA. Models: 2010-2020 Dodge Grand Caravan, 2017-2025 Chrysler Pacifica, 2019-2025 Ford Transit, 2019-2025 RAM Promaster, 2011-2015 Chrysler Town And Country, 2022-2025 Chrysler Voyager and 7 more models.
- Compared with
Rollx Vans has 0 NHTSA recalls in 2026 so far, compared with 1 in all of 2025.
Counted by the Tribune from NHTSA's records since Nov. 1, 2016.
- Before this
214 earlier NHTSA recalls for these models since Nov. 1, 2016; the 5 most recent:
- Oct. 30, 2025 2022-2025 Lexus LX, 2022-2025 Lexus NX, 2022-2025 Lexus NX Hybrid and 36 more models recall: Rearview Camera Image May Not Display/FMVSS 111 (agency record)
- Oct. 23, 2025 2018-2026 RAM Promaster recall: Radiator Fan Electrical Circuit May Overheat (agency record)
- Oct. 7, 2025 2025 Toyota Sienna Hybrid recall: Improperly Welded Second-Row Seat Rails (agency record)
- Oct. 6, 2025 2024-2025 RAM Promaster recall: Software May Cause Loss of Drive Power (agency record)
- Sept. 18, 2025 2023-2024 Ford Transit recall: Incorrect Tires and Steering Coupler Cover Installed (agency record)
Counted by the Tribune from NHTSA's records since Nov. 1, 2016.
- What to do and when
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA's record, word for word
- Check it yourself
NHTSA's VIN lookup shows whether a specific vehicle has an open recall.
Models in this recall
- Chevrolet Express 2500 2023
- Chrysler Pacifica 2017-2025
- Chrysler Town And Country 2011-2015
- Chrysler Voyager 2022-2025
- Dodge Grand Caravan 2010-2020
- Ford E-250 2011
- Ford Transit 2019-2025
- GMC Sierra 1500 2025
- GMC Yukon 2025
- Honda Odyssey 2015
- RAM Promaster 2019-2025
- Toyota Sienna 2016-2017
- Toyota Sienna Hybrid 2024-2025
The record as NHTSA published it
| NHTSA recall number | 25V876000 |
|---|---|
| Manufacturer | Rollx Vans |
| Recall type | Vehicle |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Report received by NHTSA | Dec. 17, 2025 |
| Potentially affected | 86 vehicles |
| “Do not drive” warning | No |
| Fire risk when parked (“park outside”) | No |
Source: National Highway Traffic Safety Administration recall records (public domain). NHTSA's record