Enhancing Know-Your-Customer Requirements

What it does

In this document, the Federal Communications Commission (Commission) proposes actions to provide additional clarity to fill the gap between its current Know Your Customer (KYC) requirement and the types of rigorous KYC steps necessary to protect consumers. Specifically, the Commission seeks comment on customer identification requirements for new and renewing customers, requirements for verifying, retaining, and re-verifying customer information, requiring more information from certain customers such as high-volume customers, and on how these efforts can complement call branding and caller name requirements the Commission may adopt. The Commission also proposes to assess penalties for violations of the KYC requirement on a per call basis. With this inquiry, the Commission aims to make it more difficult for scammers to originate illegal calls and easier to enforce against them when they do get onto the network.

The Federal Communications Commission's summary, as published in the Federal Register.

What it would change

1 part of Title 47 of the Code of Federal Regulations:

47 CFR 1

What happens next and when

Comments are due on or before June 25, 2026 and reply comments are due on or before July 27, 2026.

The agency's dates, word for word.

Check it yourself

• The document in the Federal Register
• Title 47 on eCFR

The record as published

Source: the Federal Register (public domain). The document in the Federal Register